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We use third-party shipping solutions for all of our products except e-books.

 

If your product arrives damaged, contact team@element11.media for a refund or send us images of the damaged product for a replacement item free of charge.

Refunds are not granted if you choose the wrong size or product design.

Depending on location and carrier, you can expect your item within 3 - 11 business days. 

Contact us if you have any other questions or concerns.

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