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- We use third-party vendors to print and ship our anime apparel. Standard shipping rates apply as follows:
USA: 2 - 5 days
UK/Australia/Everywhere Else: 10-30 days
USA shipping rates: $4.75 for the first item. $2.40 for additional.
USA receives free shipping after $45 in your cart.
Australia rates: $12.50 for the first item. $5 for additional.
UK/Everywhere Else rates: $10.00 for the first item. $4 for additional.
Returns: Refunds are only granted if your item arrived damaged or lost in transit. No return is required but you must provide proof of damage within 30 days.
If you qualify for a refund, please contact us within 48 hours of receiving your product so we can get this handled swiftly. Please include a picture of the damaged product.
Email: team@element11.media CC dvo@element11.media
Text: 615-398-9669
Refunds for Digital Products: There are no refunds for digital downloads and comic ebooks.
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